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How we
do it

01
Portfolio

Unlocking Success

At mediagap, our services are built on a solid foundation of strategy and innovation. We believe in not only delivering results but also in sharing our approach with our clients. Here’s a glimpse into how we execute our strategies for Public Relations and Social Media Management, along with real-world examples of our methods in action.

01
Public Relations

Public Relations Strategy

Strategic Media Relations

  • Identifying Key Media Contacts: We start by identifying the most influential journalists, bloggers, and media outlets in your industry or niche.
  • Personalized Pitches: Our team crafts personalized and compelling pitches tailored to each media contact, ensuring that your story aligns with their interests.
  • Building Relationships: We establish and nurture relationships with these contacts over time, providing them with valuable insights, resources, and access to your company’s thought leaders.
  • Example: For a client in the fashion industry, we identified top fashion editors, fashion bloggers, and influencers. We then sent personalized invitations to exclusive fashion events, leading to positive coverage and increased brand awareness.

Crisis Communication Expertise

  • Crisis Preparedness Planning: We develop comprehensive crisis communication plans, including detailed protocols, key messages, and media training for your spokespersons.
  • Real-time Monitoring: Our team continuously monitors news and social media to detect and respond quickly to emerging crises.
  • Transparency and Accountability: We ensure open and transparent communication with stakeholders, both internal and external, to maintain trust.
  • Example: During a product recall crisis for a consumer electronics brand, we followed our prepared plan, quickly communicated safety measures, and conducted a press conference. The company’s proactive response minimized damage and demonstrated responsibility.

Personalized tactics

  • Online Reputation Monitoring: We use advanced tools to monitor online mentions, reviews, and social media conversations related to your brand.
  • Content Creation and Promotion: We create and promote positive content, such as success stories, testimonials, and blog posts, to suppress negative search results.
  • Engagement and Resolution: Our team actively engages with customers and addresses their concerns, turning negative experiences into positive outcomes.
  • Example: For a restaurant client, we monitored review platforms daily, addressing customer complaints promptly and publicly sharing stories of exceptional dining experiences, resulting in improved online ratings and reputation.
02
Social Media

Social Media Management Strategy

Data-Driven Decision-Making

  • Audience Analysis: We analyze your target audience, their behaviors, and preferences to tailor content and posting schedules.
  • A/B Testing: We conduct A/B tests to determine which content types, headlines, and visuals resonate best with your audience.
  • Performance Tracking: Our team uses advanced analytics tools to track performance metrics, such as engagement rates, click-through rates, and conversion rates, and adjusts strategies accordingly.
  • Example: By analyzing data, we discovered that a client’s B2B audience preferred LinkedIn content with informative infographics, leading to increased engagement and website visits.

Creative Content Curation

  • Content Planning: We create content calendars aligned with your brand’s messaging and industry trends, ensuring a consistent and appealing online presence.
  • Visual Storytelling: Our team produces visually compelling graphics, images, and videos to tell your brand’s story effectively.
  • Community Engagement: We actively engage with your followers, responding to comments, questions, and feedback in a timely and personable manner.
  • Example: For a travel agency client, we developed a content plan that featured stunning travel photography, user-generated content, and travel tips, leading to increased follower engagement and bookings.

Paid Social Media Advertising

  • Audience Segmentation: We segment your target audience based on demographics, interests, and behavior, ensuring that ads reach the most relevant users.
  • Ad Creative Design: Our team designs eye-catching ad creatives with persuasive copy that aligns with your campaign objectives.
  • Monitoring and Optimization: We constantly monitor ad performance, adjusting targeting, bidding strategies, and ad formats to maximize ROI.
  • Example: Through Facebook’s precise audience targeting, we helped a local retail client increase in-store foot traffic and sales by 25% with a well-optimized ad campaign.